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Contact Us

Account, administrative or class questions (e.g. Registration, Job Posting or Nonprofit Directory, Class Registration Help)

Kenisha Fallen
Administrative Assistant, The Community Foundation for a greater Richmond

Email: ConnectVA@CFRichmond.org

Communication questions (e.g. Media, Blogs or Social Media Inquiries):

Liz Lungut
Communication Officer, The Community Foundation for a greater Richmond

Email: LLungut@CFRichmond.org

Please note that we DO NOT offer direct services or make recommendations for human service programs; if you need help, you can visit the Basic Needs Directory to find contact information for the specific type of help you need.

Frequently Asked Questions

What is ConnectVA?

ConnectVA is your one-stop source for local to regional nonprofit and community information. Learn more about ConnectVA on our About Us page.

Why register on ConnectVA?

ConnectVA continues to focus on the nonprofit community while connecting users to each other. ConnectVA’s information-sharing tools and resources benefit nonprofits, businesses, and other civic-minded members of the community by:

  1. increasing individual and organizational capacity
  2. accessing opportunities for civic engagement
  3. building bridges between the sectors
  4. improving communication both within the nonprofit sector and across all sectors
  5. enhancing access to credible nonprofit information and opportunities

What can I do with my ConnectVA registration?

Register for FREE to:

  • Stay up-to-date with news from the community
  • Take a class at the Community Foundation found in the Learning Center*
  • Post an event for your Organization
  • Add your Organization to the Nonprofit Directory
  • Post a job for your Organization*
  • Post an RFP for your Organization*
  • Post items needed/available
  • Post a message to the Community Discussion Forum

*Fees may be associated with these features

How do I register on ConnectVA?

There are 2 registration types on ConnectVA: Individual or Organization Registration.

Individual

Individual registration allows users to:

  • update their personal profiles
  • register for a Community Foundation class through the Learning Center
  • post items available
  • comment on blog posts
  • participate in the Community Discussion Forum
  • receive the Daily and Weekly Update (RVA Nonprofit News)

Steps to getting started:

1) Register on ConnectVA with your name and current email address (top right teal button)

2) Sign in with the password and link sent to your email (check your junk!)

3) Update your ConnectVA profile

  • open your dashboard (expand lime green button on left)
  • click on “GO TO YOUR PROFILE” and click “Edit” to update

Organization

Virginia Nonprofit, Civic Organizations or Government Entities can have a ConnectVA Profile and as an Organization Admin of this profile you can:

  • update your personal profile
  • update your organization profile in the Nonprofit Directory Standard and Enhanced Options)
  • add your programs & services
  • post jobs, RFP’s & events for your organization
  • add items available and needed
  • comment on blog posts
  • participate in the Community Discussion Forum
  • receive the Daily and Weekly Update (RVA Nonprofit News)

There are 2 types of Organization Profiles: Standard and Enhanced (see description below)

Steps to Registering as an Organization Admin:

1) Register as an Individual:

  • Register on ConnectVA with your name and current email address (top right teal button)
  • Sign in with the password and link sent to your email (check your junk!)
  • Update your ConnectVA profile
    • open your dashboard (expand lime green button on left)
    • click on “GO TO YOUR PROFILE” and click “Edit” to update

2) Apply for an Organization Profile

  • SEARCH to see if your organization already exists in our Nonprofit Directory using your Organization Name and/or EIN and If your organization DOES NOT EXIST
  1. Open your dashboard (expand lime green button on left) and click “APPLY FOR AN ORGANIZATION”
  2. Check your eligibility for a Standard or Enhanced profile
  3. Submit the information requested and wait for approval from the ConnectVA administrator
  • If your organizationDOES EXIST do not create a duplicate organization profile. Instead, you should request to become an admin of the existing profile.  See “How can I be added as an admin if my organization is already registered on ConnectVA?” below.
  • If there are no current admins for your organization or the current admins are outdatedcontact us and we can assist you.

What is a Standard profile?

A standard profile includes an overview of the organization, including a general description, contact information, mission, classification, location and key programs.  It allows an organization to post jobs, events, items needed or available, and more.

Which organizations are eligible for a Standard profile?

A standard profile can be created by any nonprofit or government entity in Virginia. A profile is required to post jobs, events, items needed or available or announcements by the organization.

What is an Enhanced profile?

An enhanced profile is similar to a GiveRichmond portrait and includes more detailed information in categories such as Leadership, Financials and Programs. You may also include pictures and videos associated with your mission. As with the standard profile, organizations with enhanced profiles may also post jobs, events, items needed or available and announcements by the organization.

For more details about getting your Enhanced Profile up-to-date please download our s

Which organizations are eligible for an Enhanced profile?

Organizations may voluntarily upgrade to a free Enhanced profile if they meet the following criteria:

  • 501(c)(3) organization that is required to file a Form 990 by the IRS
  • Located in, or provide significant support to, the Community Foundation for a Greater Richmond’s service area. This includes our affiliate service area covering specific counties in the Middle Peninsula and Northern Neck. See details

Is the Enhanced profile required for Community Foundation grantees?

  • An enhanced profile will be required for all organizations who wish to submit an application for a competitive grant program managed by the Community Foundation. Please check with other local funders, as some will also require an Enhanced profile.

How do I update my organization’s Enhanced profile?

For more details about getting your Enhanced Profile up-to-date please download our ConnectVA Nonprofit Directory Enhanced Profile Instructions

Can an organization have multiple admins?

YES!  An organization can have an unlimited number of Admins who will all be able to manage the profile and add/post information on the site.

How can I be added as an admin if my organization is already registered on ConnectVA?

If your organization is already profiled on ConnectVA do not create a duplicate organization profile.  Instead, you should request to become an admin of the existing profile.  Once you are an admin, you can make changes to profile information and post (jobs/RFP’s, items, announcements, events etc.) on behalf of the organization.  We encourage multiple admins per organization profile.

If you’ve searched our Nonprofit Directory and your organization DOES EXIST

  • 1) Click on your organization name that was populated from the search box to reach your current profile
  • 2) Click on “Request Membership” and add any comments to send with your request
  • 3) Click “Send Request” and an email will be sent to the current admins of your organization for approval

If there are no current admins for your organization or the current admins are outdatedcontact us and we can assist you.

I forgot my password. How do I get a new one?

If you’ve forgotten or lost your password, click on Forget your password? on the Register/Login page (top right blue button that says “Register/Log In). Then, enter your username or e-mail address and click on Get New Password. You will then receive an e-mail with a link to create a new password.

What is my dashboard and how do I access it?

Your own personal “pop-out” dashboard is where you can manage your Member and Organization profiles, as well as other appropriate Admin features like adding a job or a Community Discussion.

  • Click the Expand button to display your Dashboard
  • To make your Dashboard not visible, simply click the Close button

How do I change my password from the system-generated password I first signed in with?

If you’ve already signed in with your system-generated password, but wish to change it, while logged in, expand your dashboard. Then, click on Go to Your Profile.  Click on the Settings tab. Enter your current password, and then enter and repeat your desired new password. Be sure to enter a strong, secure password. Click Save Changes.

What is my personal profile and how do I edit it?

If you’re a registered ConnectVA user, at minimum, your name and e-mail address will be listed in our Member Directory -which you are encouraged to use to interact with other ConnectVA users. By completing your Member Profile completely, you’re ensuring that other ConnectVA Members can connect with you easily.

  • Expand your Dashboard on the Left hand side of your screen (green button)
  • Click on Go To Your Profile and then click Edit
  • You may now add/edit your Name, Phone Number, Primary Organization (Additional instruction below),Alternative/Social Media Sites (up to three), Street, City, Zip Code, and State
  • You may also add a Profile Photo by clicking on Change Profile Photo

How do I change my member profile privacy settings?

  • Expand your Dashboard on the Left hand side of your screen (green button)
  • Click on Go To Your Profile and then click Edit
  • Scroll down to the Profile Visibility Options
  • You may now edit your visibility for all of your contact information and whether you’d like your profile to be indexed by search engines

How do I change my Daily Update and Weekly Update e-mail subscription settings?

As a ConnectVA registered user, you are automatically subscribed to the Daily Update and Weekly Update. If you are not currently registered, you may register here.

To unsubscribe from the Daily Update or Weekly Update, open that particular e-mail, scroll to the bottom of the e-mail, and click Unsubscribe and enter your e-mail. You cannot manage your e-mail subscriptions in your ConnectVA.org Profile. Note: If you will no longer be using your ConnectVA account, be sure to log in and delete your account from our website. This will unsubscribe you from e-mails and remove your Member Profile from the website.

How do I manage/update my organization profile?

While logged in, with your Dashboard expanded, click on Manage Organization.  You will see your Organization(s) listed and you may click on the Organization’s name to begin editing details, job postings, etc. You should see a tab shaded in blue called Manage.. Admins have the rights to manage all Organization content, Jobs, Items, Programs, Add/Manage Members, etc. There can be more than one Admin of an Organization.

How do I post a job or RFP?

If you would like to post a non-profit or civic position or RFP (Request for Proposal) on ConnectVA, you will first need to Register or login (see instructions above). Job and RFP postings are $55 per listing for 30 days.
*You can only post a Job or RFP if you are registered as an Admin of an Organization. If you just applied for an organization listing, you will need to wait for ConnectVA staff to approve the listing before proceeding with posting the job.

Posting Categories in the Job Finder Include:

  • Freelance
  • Full Time
  • Internship
  • Part Time
  • RFP
  • Temporary

To Post a Job:

Once logged in, Expand your Dashboard, and click on Post Job.  Add Title, Location, Posting Organization, Description, Job Classification, Required Qualifications, Job Locality, Job Benefits, Job Type, Salary, How to Apply (not required, but recommended), and Website (optional). Click Preview.

Review your Job Posting and Edit Listing, if needed, or proceed to Pay for Listing.  You may now enter your Credit Card information and submit payment.

Once payment is successfully submitted, you (and job seekers!) will be able to view your posted job. You also have the option to Share your Job Posting on social media or via e-mail. Jobs will be displayed publicly within your Organization Profile in the Nonprofit Directory and in the Job Finder.

To Post an RFP:

Once logged in, Expand your Dashboard, and click on Post RFP. Add Project Name, Location, Posting Organization*, Description, Project Deliverables, Project Goals & Objectives, Project Challenges, Project Budget, select whether Funder Endorsed, select Project Timeframe Start and Project Timeframe End, Work Style Preference, Project Skill Area/Classification, Project Location, How to Apply, RFP Closing Date, and Website. Click Preview.

Review your Job Posting and Edit Listing, if needed, or proceed to Pay for Listing.  You may now enter your Credit Card information and submit payment.

Once payment is successfully submitted, you (and job seekers!) will be able to view your posted RFP. You also have the option to Share your RFP Posting on social media or via e-mail. RFP’s will be displayed publicly within your Organization Profile in the Nonprofit Directory and in the Job Finder.

How do I edit my job or RFP listing?

To edit or delete your job posting:

  1. While logged in, click on Manage Organization, and click on your organization.
  2. In your organization profile options, click on the blue Manage tab. Then click on the blue Jobs tab.
  3. You should see your job(s) listed and have the option to edit/delete them.

How do I renew my job or RFP?

ConnectVA is the “go-to” place for nonprofit and government jobs in Greater Richmond. Our Job Finder allows users to post current job openings and for the thousands of visitors who visit ConnectVA to view them. Job postings are live for a 30-day period before expiring. However, if the position has not been filled or re-opens in the future, users can always select to renew the job posting by calling our office at 804-409-5645.

How do I post an event in the community calendar?

If you would like to post an event on the ConnectVA Community Calendar, you will first need to Register or login.  You can only post an event if you are an Admin of an Organization.

If you are not an Organization Admin:

1) follow these steps to become an Admin of an Organization then 2) follow the steps below to post your event.

If you are an Organization Admin:

Once logged in, Expand your Dashboard, and click on Add Event.  Add Event Details, Event Categories, Event Image, Event Time & Date, Venue Details, Event Website, and Event Cost.

Review your entries and click Submit.  You now have the option to View or Edit your Event, or Submit another Event.  You have the option to Export your event to a Calendar (and other events) and to Share your Event via social media or e-mail.

Events will be displayed publicly within your Organization Profile in the Nonprofit Directory and in the Events CalendarEvents are subject to removal by website administrators if inappropriate.

How do I edit my event listing?

  1. While logged in, click on Manage Organization, and click on your organization.
  2. In your organization profile options, click on the Manage tab. Then click on the Events tab.
  3. You should see some of your past and all of your current event(s) listed – and you have the option to edit/copy/delete them from here.

How do I add items needed/available to the Item Exchange?

Individuals:  From your dashboard, click on Post Items Needed/Available. You can only list items you have available to donate to an organization.

Organizations:  From your dashboard, click on Post Items Needed/Available. You can add items your organization needs as well as items you may have available to donate to another organization.

Listings will be displayed publicly within your Organization or Member (depending on how you posted it) and the Item Exchange.

How do I edit/delete or copy my item available/needed posting?

1) While logged in, click on Manage Organization, and click on your organization.
2) In your organization profile options, click on the Manage tab. Then click on the Blue Items tab. You should see your items listed and have the option to edit/delete/copy them.